As seen in "Entrepreneur Success Stories: How Common People Achieve Uncommon Results, Vol. 3" by Loral Langemeier and John C. Robinson," Fred Smith is an award-winning business breakthrough expert, specializing in performance development.
Since 1993, Fred has excelled in all forms of leadership, sales and marketing: telemarketing, door-to-door sales, public and media relations to building and launching multinational companies. He provides performance development, strategic planning, upper management recruitment, employee relations and conflict resolution services to small to medium-sized businesses, and enterprise-level businesses nationally.
Fred originally developed an interest in the automobile business when, as a consumer, he encountered practices during his first vehicle transaction that were questionable, at best. He was serving as a U.S. Marine in the Washington D.C. Metropolitan Area, at that time. Fred vowed that, instead of complaining about the problem, he decided he would seek to understand the mindset and behaviors that affected him personally. His favorite part of working as a consultant in the automobile industry was solving the challenge; how can you effectively make a profit while being legal, ethical, and moral?
Fred's crusade in those 10+ years led him to traveling nationwide to over 1,000 dealerships, nationwide, training and developing their employees on best practices, particularly in the finance and insurance sector.
Fred's strengths of effective communication, vision, focus, honesty and directness have earned him a reputation in the automotive industry that many would envy. Fred's last project in the automotive industry was scaling up an insurance company from $0 to more than $300 million in less than 5 years. Despite the intense external competition regionally, and the internal company competition nationally, Fred and his team dominated the #1 spot in all 9 key performance indicator metrics for more than 15 months straight, and remained #1 overall almost since inception.
Fred’s enthusiasm for developing people and businesses is clear. He particularly enjoys resolving conflicts, empowering teams, implementing successful initiatives; exceeding targets; and achieving strategic objectives. Simply helping and challenging people to grow, and developing people to be the best they can humanly be, is what helps him wake up in the morning.